IHG Food & Beverage Supervisor - InterContinental Hanoi Westlake in Hanoi, Vietnam


· In the absence of a Manager, conduct shift briefings to ensure hotel activities and operational requirements are


· Supervise functions

· Supervise outlet service to maintain high standards

· Endeavour to resolve all complaints during shift and log all complaints in log book for further follow up

· Supervise cash handling and banking procedures

· Prepare daily banking and cash flow reports

· Establish and instruct staff in cash security procedures

· Deal with irregular payments

· Supervise the maintenance of service equipment

· Monitor standards of guest facilities and services

· Control stock and monitor security procedures

· Assist with menu and wine list creation

· Prepare and deliver training

· Work with Superior on manpower planning and management needs

· Work with Superior in the preparation and management of the Department’s budget


Required Skills –

· Demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the

brand and the Company.

· Alcohol awareness certification and/or food service permit or valid health/food handler card as required by local

government agency.

· Problem solving and training abilities.

Qualifications –

· Diploma in Hotel Management, Food & Beverage, or related field.

Experience –

· 1-2 years related experience or an equivalent combination of education and experience. Supervisory experience preferred.

Job: Food & Beverage

Location: Vietnam-Hanoi

Requisition ID: HAN000471