SunGard IST Switch Lead in Vietnam

IST Switch Lead

  • Job ID #:46887

  • Functional Area:Information Technology

  • Position Type:Full-Time Regular

  • Relocation Provided:No

  • Travel Percentage:0

  • Primary Location:VN-Dong Da District-Hanoi-183 Nguyen Luong Bang Str, 9th Floor

  • Secondary Location(s):

    • Department:OPPSV Professional Services
  • Education Desired:Bachelors Degree or equivalent

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Position Responsibilities\Requirements:

We have an exciting role for an IST Leadin our Vietnam office. This role reports to the Payments and Switching COE.

This role is open to Vietnamese citizens or permanent residents.


  • Provides application software development services or technical support typically in a defined project.

  • Works on one or more projects as a team member or occasionally as a project lead.

  • Develops program logic for new applications or analyzes and modifies logic in existing applications.

  • Codes, tests, debugs, documents, implements, configures and maintains software applications.

  • Maintains, tests and integrates application components.

  • Support and resolve application helpdesk issues. Ensure SLAs are met.

  • Ensures that system improvements are successfully implemented.

  • Demonstrates an understanding of FIS systems and the financial services industry.

  • Analyzes requirements, and translates business requirements into product designs.

  • Documenting user functional requirements. Writes technical specifications and other forms of documentation.

  • Conduct user training where required.

  • Suggests technical alternatives and improves/streamlines processes and systems.

  • Completes project assignments and special projects commensurate with job expectations.

  • Conducts planning, analysis and forecasting activities to plan projects and tasks.

  • May provide leadership and/or guidance to other technical professionals.


  • Bachelor’s or Master’s degree in Computer Science, Information Systems or the equivalent combination of education, training, or work experience.


  • Highly-skilled with extensive proficiency of FIS payment products and services.

  • 8-10 years’ experience of IST Switch.

  • Knowledge of end-to-end systems development life cycles (i.e., waterfall, iterative and other modern approaches to software development).

  • Strong design and programming knowledge using either C/C++ on Unix/Linux environment or Java on Tomcat/WebSphere.

  • Knowledge of RDBMS/SQL such as Oracle, Informix, DB2 or Sybase.

  • Knowledge of ATM/POS switching and ISO8583 messaging standards.

  • Proficiency in business modeling and requirements definition disciplines through Unified Modeling Language (UML), use cases, etc.

  • Excellent customer service skills that build high levels of customer satisfaction for internal and external customers.

  • Excellent verbal and written communication skills to technical and non-technical audiences of various levels in the organization (e.g., executive, management, individual contributors).

  • Willingly shares relevant technical and/or industry knowledge and expertise to other resources.

  • Excellent problem-solving, team, and time management skills.

  • Is resourceful and proactive in gathering information and sharing ideas.




FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is availablehereandhere

For positions located in the US, the conditions below apply. If you are made a conditional offer of employment, you will be required to undergo a drug test and background check (including criminal record check) ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.

As part of the selection process this role may require an assessment to determine suitability