Cargill Senior Technical Service Specialist in Vietnam
Senior Technical Service Specialist
Cargill provides food, agriculture, financial and industrial products and services to the world. Together with farmers, customers, governments and communities, we help people thrive by applying our insights and over 150 years of experience. We have 150,000 employees in 70 countries who are committed to feeding the world in a responsible way, reducing environmental impact and improving the communities where we live and work.
Provide technical expertise in a core technology component area for the FIBI AP as well as key customers.
Drives the center of excellence in a given implementation of business defined technology needs.
Serves as the Vietnam’s commercial team resource in broad core technology components.
Core Technology Components:
Core Technologies (e.g. application technology, dairy & beverage, confectionery & bakery, frying & coating, product safety/ regulatory, component separations, blending & mixing, enzyme utilization)
Enabling sciences (e.g. carbohydrate chemistry, lipid chemistry, protein chemistry, sensory, analytical, structure design & material science, process modeling)
Ingredients/Product Lines (e.g. Starches & Sweeteners, Hydrocolloids, Lecithin, Functional Systems, Fats/ Oils, cocoa/chocolate)
Food Applications (e.g. Dairy, Beverage, Convenience Food, Bakery, Confectionary, Meat, Frying Foods)
40% Technical Leadership
Requires breadth knowledge of Cargill FIBI AP’s ingredients and solutions. Utilize existing product portfolio into customer solutions based on marketability of product/ process/ application.
Draws upon in-breadth knowledge to leverage and to support technology innovation by partnering with businesses and with key customers as well with technology partners to identify emerging trends and needs in one or more core technology component areas.
Develops strong business/ customer understanding to ultimately influence/ drive and create business opportunities. Identifies emerging Technology needs for Business/Department and proposes solutions within area of focus and expertise as well as assesses potential value creation and optimization generated from innovation discoveries.
Analyzes, interprets and documents project results (prepares report) for more complex projects. Presents results to cross-functional audiences for use in future product development or modification.
25% Project Management/Execution Accountability
Independently prioritize projects aligned with Business/Department strategy and commercial target
Independently conducts more complex research to translate and to apply product development discoveries into customer solutions based on finished product formulation and processes applications
A develop and document plan for more complex projects, including equipment and capabilities required. Identify project success measures. Typically divides project into sub-processes/trials. May delegate to more junior team members for execution.
Independently establishes on-going tracking mechanisms for more complex experiments, and provides direction to the work of more junior team members to ensure overall alignment with Business/Departmental standards and metric.
25% Connectivity Accountability
Independently engages Cargill customers/ clients to provide alternatives to current products and process and to propose solutions for customer satisfaction and business retention.
Design most complex communication and training materials and delivers training solutions to internal clients and external customers.
Partner with Sales/ Go-to-market groups to support product/ services promotion. May provide after-sales technical support.
Proactively liaise and leverage the global technical capabilities to maximize the execution of regional priorities and also to support global technical projects and initiatives as needed.
10% Operational Accountability
Compliance with Cargill safety, food safety, IP, documentation policy, contributes to improve GTM technical team’s working excellence.
Manage the function of the pilot plant and analytical equipment, and execute the necessary measurement on food products according to the written procedures with the necessary analytical tools.
Education (includes formal education, certifications, accreditations, etc.)
- Bachelor’s degree or above in Food Science, Food Technology, Food Engineering or related majors
In-breadth knowledge of multiple application categories including recipe, processing equipment or production experience in the related category
In-depth knowledge of Starches & Sweeteners, Hydrocolloids, Lecithin, Functional Systems, Fats/ Oils or other related ingredients
Above 8 years’ working experience
Good problem solving and critical thinking, with good business acumen
Show capability in commercial-technical value selling with ability to communicate to clients on the key technical points and have the commercial selling concept
Must be able to work independently on multiple projects and drive business results
Ability to identify and translate industry/market trends into new opportunities and solutions for existing and new customers/markets
Solid understanding of HACCP, Food Safety and QA principles and procedures. Ability to devise preventive and corrective actions in matters of EHS. Ability to perform an internal audit concerning EHS matters to make recommendations for improvement
Basic financial management skills
Good interpersonal and communication skills (written and verbal)
Excellent reporting and presentation skills
Job Research and Development
Primary Location Vietnam
Job Type Standard
Shift Day Job
Req ID: VIE00171