IHG Japanese Guest Relations Trainee - InterContinental Hanoi Westlake in Hanoi, Vietnam
At InterContinental ® Hotels & Resorts our role is to put the glamour into international travel. That’s where you come in. When you’re part of the InterContinental Hotels & Resorts brand you’re more than just a job title.
At InterContinental ® Hotels & Resorts we look for people who are charming, confident, and internationally-minded; people who know what it takes to exceed guest expectations. Join us as a Japanese Guest Relations Trainee in InterContinental Hanoi Westlake . You’ll have ambition, talent and obviously, some key skills. Because, for this vital role, we’re looking for someone who can:
· Greet Japanese guests and other
guests when needed upon arrival
· Plan and co-ordinate the provision
of friendly, efficient services to Japanese guests and other guests when needed
co-ordinate and supervise all activities for Japanese guests and other
guests when needed
· Plan and
co-ordinate all promotional activities targeting clients
relevant statistics about clientele
· Assist with
check-ins/check-outs of Japanese guests and other guests when needed
Japanese guests and other guests when needed
· Cover guest
Japanese guests and other guests when needed with airline bookings and
· Assist all
departments in being receptive to the needs of guests
recreational activities when necessary
· Plan and
conduct group and function rundown meetings
· Assist in
any other duties when required by the Guest Relations Manager
· Assist with
translations (information; guest directory; menus etc) as required
feedback from Guests to Front Office Manager for actions
In return for your hard work, you can look forward to a highly competitive salary and benefits package. What’s more, because your career will be as unique as you are, we’ll give you all the tailored support you need to make a great start, be involved and grow.
And because the InterContinental ® Hotels & Resorts brand belongs to the IHG® family of brands, you’ll also benefit from all of the opportunities that come from being part of a successful, global hospitality company with over 5000 hotels in over 100 countries around the world.
So whoever you are, whatever you love doing, bring your passion to the InterContinental Hotels & Resorts brand and IHG and we’ll make sure you’ll have room to be yourself.
Required Skills –
skills are utilized a significant amount of time when interacting with others;
demonstrated ability to interact with customers, employees and third parties
that reflects highly on the hotel, the brand and the Company.
· Able to read and write English
· Able to read, write and speak Japanese
· Proficient in the use of Microsoft Office and Front
Job: Guest Relations
Requisition ID: HAN000482