Abbott Technical Service Specialist in Hanoi, Vietnam
Core job responsibilities:
Provide backup first line service to Abbott Ambassadors (Service interventions requiring less than 4 hours labor time).
Schedule and perform planned maintenance activities.
Assist with instrument installations.
Success in this role is measured by service key performance indications level achievement, customer satisfaction score (NPS) and economical profitability and growth per district.
Work Experience :
- 2-3 years experience as a Technical Service Specialist and or a proven track record in a similar position or Graduate entry program, supported by management and customer references
Core Skill Requirement:
Successful engagement with customers, specifically key stakeholders and lab staff
Technical expert for product line responsibility
Strong communication skills
Ability to identify and drive resolution of issues
Strong experience in use of analytical tools and software
An Equal Opportunity Employer
Abbot welcomes and encourages diversity in our workforce.
We provide reasonable accommodation to qualified individuals with disabilities.
To request accommodation, please call 224-667-4913 or email email@example.com