EY Insurance Manager, Assurance, HCM & HN in Vietnam

Insurance Manager, Assurance, HCM & HN


Requisition # VIE000TT

Post Date Feb 27, 2018

Ernst & Young Financial Services Advisory Group brings together a diverse range of experiences, skills, knowledge, talents and contacts to help financial services organizations anticipate market trends, identify their implications and develop solutions for their most demanding issues. We offer customized solutions to help our clients address key issues in the fields of customer & distribution, operations, and risk & finance.

We are looking for a Manager to help expand our Performance Improvement practice, with a specific focus on Core Insurance Operations and Risk Management. Key service offerings include: Business-to-IT alignment, operational efficiencies and process improvements across key aspects of risk management and insurance (from New Business Underwriting, Policy Servicing to Claims Processing).


Overall responsibility will be to help grow the practice with a balance of business development and delivery management responsibilities.

  1. Business development:

• Develop and maintain close client relationships at executive and senior manager level

• Develop and promote EY solutions and thought leadership, based on in depth knowledge of the industry and EY service lines

• Design, develop and deliver quality proposals tailored to clients needs

  1. Delivery and practice development:

• On the job executive and senior management level client engagement

• Act as ‘subject matter expert’ provide quality professional & technical advice

• Project manage large and complex programs and projects

• Lead major streams of work in insurance strategy, business transformation, operations / IT projects

• Create and direct high-performing teams across the firm through strong supervision, recruitment, networking, coaching, and mentoring


• Minimum of 6 – 9 years working experience, of which at least half should be specifically in the insurance industry (either general insurance, or life insurance)

• Recognized university Bachelor Degree, plus recognized industry or post graduate qualification

• Experience should include Business-to-IT alignment, operational efficiencies and process improvements in at least 1 core area of insurance operations (e.g New Business Underwriting, Policy Servicing, Claims Processing, inter alia) or IT

• Experience in leading cross-functional teams will be an advantage

• Project management of large-scale business transformation and / or system implementation programs

• End-to-end experience in the software development lifecycle (SDLC) for insurance system implementation

• Experience in the following will be an advantage:

• Strong appreciation of user requirements and business processing rules in core aspects of Insurance operations

• Knowledge of Insurance products and the support which is required

• Prior experience in the review of User Requirement Specifications, UAT test plans, test scripts and results

• Evidence of strong performance and career promotion to date

• Prior experience in a senior business consulting role with a leading consultancy firm, will be an advantage

• Excellent command of written and spoken English, and strong interpersonal skills